Legal
Privacy Policy
Last updated: January 2026 · Sunflower Energy Solutions (Pvt) Ltd
Sunflower Energy Solutions (Pvt) Ltd ("Sunflower Energy", "we", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information about you when you visit our website or use our services.
1. Information We Collect
We collect information you provide directly to us, such as your name, phone number, email address, and property details when you request a quote or contact us. We also collect information automatically when you use our website, including IP address, browser type, pages visited, and referring URLs via analytics cookies.
2. How We Use Your Information
We use your information to respond to enquiries, provide installation and service quotes, process warranty claims, send service reminders, improve our website and services, and comply with legal obligations. We do not sell your personal data to third parties.
3. Data Sharing
We may share your information with trusted service providers who assist us in operating our business (e.g. CRM software, email platforms), government bodies where required by law (e.g. CEB for net metering applications), and financing partners (e.g. ADB) only with your explicit consent.
4. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by Sri Lankan law. Installation records are retained for the duration of your product warranty period.
5. Your Rights
You have the right to access, correct, or delete your personal data held by us. To exercise these rights, contact us at privacy@sunflower.energy. We will respond within 14 working days.
6. Cookies
Our website uses cookies to improve your browsing experience. See our Cookie Policy for full details. You can control cookies through your browser settings.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or contacting you directly. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact
For any privacy-related questions or to exercise your rights, contact us at: privacy@sunflower.energy or by post at F28, Lucky Plaza, Colombo 03, Sri Lanka.